Privacy Policy

Last updated: 2026

Who we are

Smokies Chalet Escapes ("we," "us," "our") operates this website and the vacation rental known as Moonlight Chalet in Gatlinburg, Tennessee. You can reach us at michelle@smokieschaletescapes.com or 512-560-5171.

Information we collect

Inquiry details you provide voluntarily — such as your name, email, phone number, travel dates and message — when you contact us or submit an availability request.
Basic usage data your browser shares automatically, such as pages viewed, which helps us improve the site.

We do not collect payment card details through this website. Payments are handled through our booking process directly with you.

How we use your information

To respond to inquiries and manage your reservation.
To provide arrival details and support before, during and after your stay.
To improve our website and services.

Sharing your information

We do not sell your personal information. We only share it with service providers who help us operate (for example, if you reach us through a booking platform), and where required by law.

Cookies

This site uses minimal cookies and may load embedded maps or fonts from third parties. You can control cookies through your browser settings.

Your choices

You may request access to, correction of, or deletion of the personal information you've shared with us by emailing michelle@smokieschaletescapes.com.

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